BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Construction Industry Training Network - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Construction Industry Training Network
X-ORIGINAL-URL:https://concept.trainingnetwork.ca
X-WR-CALDESC:Events for Construction Industry Training Network
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Vancouver
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20180311T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20181104T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20190310T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20191103T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20200308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20201101T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190524T083000
DTEND;TZID=America/Vancouver:20190524T163000
DTSTAMP:20260405T203147
CREATED:20181001T214010Z
LAST-MODIFIED:20181001T214020Z
UID:8003-1558686600-1558715400@concept.trainingnetwork.ca
SUMMARY:Occupational First Aid Level 1 - Burnaby
DESCRIPTION:Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC. \nIn order to be successful\, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course\, participants receive a 3-year certification. \nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/occupational-first-aid-level-2-burnaby/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190517T073000
DTEND;TZID=America/Vancouver:20190517T163000
DTSTAMP:20260405T203147
CREATED:20181108T185700Z
LAST-MODIFIED:20181108T185700Z
UID:8103-1558078200-1558110600@concept.trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health and Safety Committees - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \n\nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/responsibilities-of-joint-health-and-safety-committees-burnaby-9/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190516T080000
DTEND;TZID=America/Vancouver:20190517T163000
DTSTAMP:20260405T203147
CREATED:20181106T211946Z
LAST-MODIFIED:20181106T211946Z
UID:8066-1557993600-1558110600@concept.trainingnetwork.ca
SUMMARY:Supervisory and Management SKills - Burnaby
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \nWhat previous participants said: \n“Great Class!  Instructor was able to hold our attention for long periods of time.” \n“Excellent course layout and presentation.” \n Register Now!
URL:https://concept.trainingnetwork.ca/event/supervisory-and-management-skills-burnaby-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190515T080000
DTEND;TZID=America/Vancouver:20190515T163000
DTSTAMP:20260405T203147
CREATED:20180711T175419Z
LAST-MODIFIED:20180711T175419Z
UID:7806-1557907200-1557937800@concept.trainingnetwork.ca
SUMMARY:Introduction to Blueprint Reading - Kelowna
DESCRIPTION:Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints\, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:\n\nHave an elementary knowledge of blueprint reading as it relates to building construction projects\nUnderstand in general terms the design process and the role of design professionals\nUnderstand how Building Codes and Bylaws impact blueprints\nUnderstand specifications and the contractual hierarchy\nBe able to find trade information using blueprints\nBe able to answer basic construction questions related to the layout and installation of materials\nBe able to identify elementary problems or short comings of the blueprints you are using\nBe familiar with architectural\, civil\, electrical and mechanical drawings\, and how they fit together\nUnderstand and be able to use architectural & engineering scales\nUnderstand how to convert engineering dimensions to architectural\nKnow what a floor plan\, section and elevation are\nUnderstand symbols\, notation\, abbreviations and material schedules\nBe able to work with the drawings to obtain basic information on dimension\, finishes\, details\, area calculations\, and the ability to do simple material take offs\nBe familiar with both commercial and residential blueprints\n\nTopics to be covered:\n\nBlueprint reading basics\nDesign process and the role of design professionals\nBuilding Codes\, bylaws and building permits\nFind trade information using blueprints\nLayout basics\nArchitectural\, civil\, electrical and mechanical drawings\, and how they fit together\nArchitectural & engineering scales\nFloor plans\, sections and elevations\nSymbols\, notation\, abbreviations and material schedules\nDimension\, finishes\, details\, area calculations\, and material take offs\nUnderstanding specifications\nCommercial and residential blueprints\n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/introduction-to-blueprint-reading-kelowna/
LOCATION:Kelowna (TBA)\, Kelowna\, British Columbia\, Canada
CATEGORIES:Construction,Equipment Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190510T083000
DTEND;TZID=America/Vancouver:20190510T123000
DTSTAMP:20260405T203147
CREATED:20181001T214635Z
LAST-MODIFIED:20181001T214635Z
UID:8018-1557477000-1557491400@concept.trainingnetwork.ca
SUMMARY:Fall Protection - Burnaby
DESCRIPTION:This is a 4 hour course that introduces workers to Fall Protection methods. Upon completion of this course participants will be able to: \n\nExplain when Fall Protection is required\nIdentify and describe major Fall Protection methods and the key associated FP equipment\nExplain and apply the Fall Protection hierarchy\nDetermine when a Fall Protection Plan is required and describe the main components\nDevelop a Fall Protection Plan based on a given scenario\n\nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/fall-protection-burnaby-15/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190509T080000
DTEND;TZID=America/Vancouver:20190510T163000
DTSTAMP:20260405T203147
CREATED:20180711T175314Z
LAST-MODIFIED:20181106T211853Z
UID:7804-1557388800-1557505800@concept.trainingnetwork.ca
SUMMARY:Supervisory and Management Skills - Kelowna
DESCRIPTION:Participants will improve their skills in leadership\, management and supervision of staff. Participants will learn skills to enhance their ability to build a collaborative team culture with their staff and on job sites. \nAt the end of the course participants will be able to: \n• Understand the differences between leadership\, management and supervision \n• Identify different leadership styles and approaches \n• Apply different leadership styles to deal with various situations \n• Knowledge of motivational theories – Mazlow\, Herzberg\, MARS \n• Ability to enhance individual and group performance and engagement \n• Understand different personality styles and how to communicate appropriately \n• Effectively manage time \n• Understanding stress and how to manage it at work \n• Knowledge of substance abuse\, recognition and prevention \n• Conduct a successful toolbox talk \n• Appropriately discipline and/or terminate staff \n• Apply various negotiating skills \n• Deal with difficult people\, conflict and confrontation \n• Use collaborative decision making skills \n• Understand a systems approach to management of construction companies \nWhat previous participants said: \n“Great Class!  Instructor was able to hold our attention for long periods of time.” \n“Excellent course layout and presentation.” \n Register Now!
URL:https://concept.trainingnetwork.ca/event/supervisory-and-management-skills-kelowna/
LOCATION:Kelowna (TBA)\, Kelowna\, British Columbia\, Canada
CATEGORIES:Business,Construction,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190509T073000
DTEND;TZID=America/Vancouver:20190509T163000
DTSTAMP:20260405T203147
CREATED:20180924T204311Z
LAST-MODIFIED:20180924T204311Z
UID:7980-1557387000-1557419400@concept.trainingnetwork.ca
SUMMARY:Municipal Map Reading and Utility Safety Workshop - Burnaby
DESCRIPTION:This course is designed to give participants an understanding on how to interpret and read documentation that relates to the Municipal Infrastructure. \n\nParticipants will learn the related Regulations\, Acts and Master Municipal Construction Documents as well as blueprint reading symbols\, legend and design specifications for local cities\, municipalities and townships. \nParticipants will review BC One Call documentation\, utility owner’s roles & responsibilities\, ground disturbers’ roles & responsibilities and safe utility locate practices. \nAfter completing this course students will get a better understanding of how to read and interpret municipal Construction Drawings. \nCourse Objectives; \n\nReviewing Utility information and hazards\nUnderstanding Workers Compensation Act & WorksafeBC Regulations\nUtility Safety Awareness\nReview BC One Call Documentation\nBlue Print Map Reading Group Activities\nReview on Locating Underground infrastructure\nUnderstanding Safety Procedures and Practices\nKnowing the Emergency Response for Utility Owners\n\n\nWhat previous participants said: \n“Instructor has wealth of experience on the field.” \n“Right amount of material and right delivery.” \n“Experienced instructor with excellent demeanour\, presented material very well.” \n Register Now!
URL:https://concept.trainingnetwork.ca/event/municipal-map-reading-and-utility-safety-workshop-burnaby-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190506T080000
DTEND;TZID=America/Vancouver:20190507T163000
DTSTAMP:20260405T203147
CREATED:20181106T212211Z
LAST-MODIFIED:20181106T212211Z
UID:8070-1557129600-1557246600@concept.trainingnetwork.ca
SUMMARY:Communication Skills - Burnaby
DESCRIPTION:Participants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others. \nThe course will also cover the following: \n\nEffective Leadership through Communication Skills\nDealing with Difficult People\, Conflict and Confrontation\nAssertive Training and Speaking Skills\nCommunicating Motivation\nCommunication through Body Language\nManaging a Good Impression to Clients\nConstructive Use of Anger and Persuasion Skills\nAnger and Conflict Management Skills\nCommunicating Discipline and Termination\nResolving Disputes through Communication\nHow to Prepare for and Facilitate Meetings\nCommunication through Writing Skills\nDrafting and Preparing Proper Reports and Correspondence\nCommunicating Teamwork to Staff and Workers\n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/communication-skills-burnaby-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190504T083000
DTEND;TZID=America/Vancouver:20190504T163000
DTSTAMP:20260405T203147
CREATED:20181001T213932Z
LAST-MODIFIED:20181001T213932Z
UID:8001-1556958600-1556987400@concept.trainingnetwork.ca
SUMMARY:Occupational First Aid Level 1 - Burnaby
DESCRIPTION:Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC. \nIn order to be successful\, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course\, participants receive a 3-year certification. \nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/occupational-first-aid-level-1-burnaby-13/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190501T073000
DTEND;TZID=America/Vancouver:20190501T163000
DTSTAMP:20260405T203147
CREATED:20180924T203830Z
LAST-MODIFIED:20180924T203830Z
UID:7970-1556695800-1556728200@concept.trainingnetwork.ca
SUMMARY:Trenching and Excavation Safety Workshop - Burnaby
DESCRIPTION:The workshop walks participants through a comprehensive program that includes what the WorkSafeBC Regulations & Guidelines state\, safe work procedures and what to do if something goes wrong.\n\nIt covers shoring\, benching\, sloping and shielding systems. It also includes a section on location of underground utilities and the geotechnical and structural engineered documentation requirements.\nUpon completion of this course participants will be able to: \n\nIdentify hazards around trenches and excavations\nBe able to locate underground utilities\nUnderstand soil types\, soil collapse patterns\, and warning signs\nGain familiarity with WorkSafeBC regulations\nUnderstand geotechnical and structural engineered documentation\nUnderstand sloping and benching\nUnderstand shoring and shielding systems\nDescribe and demonstrate where possible safe installation and removal processes\nIdentify emergency procedures for a trench collapse\n\nUpon successful completion\, participants will receive a wallet certificate. \nWhat previous participants said: \n“Course was on point and informative.” \n“Instructor has hands on experience!’ \n“Excellent presentation and explaining.” \n“Very well done. I will hold a company wide meeting to talk about the information provided today.” \n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/trenching-and-excavation-safety-workshop-burnaby-4/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190429T080000
DTEND;TZID=America/Vancouver:20190430T163000
DTSTAMP:20260405T203147
CREATED:20181106T212724Z
LAST-MODIFIED:20181106T212724Z
UID:8082-1556524800-1556641800@concept.trainingnetwork.ca
SUMMARY:Construction Law - Burnaby
DESCRIPTION:Participants will develop an understanding of contract law as it relates to construction and the various CCDC/CCA and other contracts used within the industry. Participants will also learn the other legal means to resolve construction disputes and avoid litigation. At the end of the course participants will be able to:\n\nUnderstand the basics of contract law –intention\, offer\, acceptance\, consideration\, capacity and legality\nBe familiar with various CCDC/CCA contracts -how and why they are used\nBe familiar with various legal terms used in contracts\nUnderstand the contract responsibilities of various parties\nUnderstand the bidding process and contractual obligations\nDefine back charges and how to avoid them\nAvoid construction disputes and claims from the site level\nWrite RFIs and Change Orders\nUnderstand the dispute resolution process – negotiation\, mediation\, arbitration\, and litigation\nUse the Builder’s Lien Act to obtain security\nUse the small claims process to collect debts\nUnderstand environmental law and how it impacts projects\nUnderstand safety law and it impacts construction companies\nUnderstand how specifications and drawings fit within the contractual hierarchy\nUnderstand the contractual relationship between contractor and sub-contractor\nCompile and submit proper extras and claims\n\nTopics to be covered:\n\nThe basic concepts of contract law\nCCA\, CCDC and other contracts\nLegal terms used in contracts\nBidding process and contractual obligations\nSpecifications\, drawings and the contractual hierarchy\nContractual relationships between contractor and sub-contractor\nCompiling and submitting proper extras and claims\nDefining back charges and how to avoid them\nAvoiding construction disputes and claims from the site level\nWriting RFIs and Change Orders\nThe dispute resolution process\nThe Builder’s Lien Act\nThe Small Claims process\nEnvironmental law\nSafety legislation and regulations\n\n\n\n\n\n\n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/construction-law-burnaby-3/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction,Legal
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190418T074500
DTEND;TZID=America/Vancouver:20190418T163000
DTSTAMP:20260405T203147
CREATED:20181108T185547Z
LAST-MODIFIED:20181108T185547Z
UID:8101-1555573500-1555605000@concept.trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health and Safety Committees - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \n\nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/responsibilities-of-joint-health-and-safety-committees-burnaby-8/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190415T080000
DTEND;TZID=America/Vancouver:20190416T163000
DTSTAMP:20260405T203147
CREATED:20181106T212407Z
LAST-MODIFIED:20181106T212407Z
UID:8074-1555315200-1555432200@concept.trainingnetwork.ca
SUMMARY:Construction Project Management - Burnaby
DESCRIPTION:Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project. \nAt the end of the course participants will be able to: \n• Understand the importance of project planning \n• Understand the Project Management Body of Knowledge (PMBoK 5th Ed) \n• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project \n• Use risk management tools and mitigate for risk \n• Understand the estimating process \n• Understand the importance of scheduling and use appropriate scheduling tools \n• Understand expectations management and adapt communication accordingly \n• Understand the components of projects – labour\, materials and overheads – and use of techniques to maximize job profitability and minimize costs \n• Do post-mortem analysis after project completion \n• Understand the impact and methodology of construction cost control \n• Use of site and office project cost control methods \n• Use Construction Industry Codes to analyse costs vs budget \n• Adapt the project estimate to a project budget \n• Understand how job costing fits within the overall accounting systems \n• Understand Return on Investment (ROI) and how this impacts required project profit margins \n• Understand the contract process from bidding to project close-out \n• Use of job profit forecasting methods to integrate into company forecasting systems \n• Understand the importance of cash flow projections for construction companies \nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/construction-project-management-burnaby-5/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190412T123000
DTEND;TZID=America/Vancouver:20190412T163000
DTSTAMP:20260405T203147
CREATED:20181001T214557Z
LAST-MODIFIED:20181001T214557Z
UID:8016-1555072200-1555086600@concept.trainingnetwork.ca
SUMMARY:Fall Protection - Burnaby
DESCRIPTION:This is a 4 hour course that introduces workers to Fall Protection methods. Upon completion of this course participants will be able to: \n\nExplain when Fall Protection is required\nIdentify and describe major Fall Protection methods and the key associated FP equipment\nExplain and apply the Fall Protection hierarchy\nDetermine when a Fall Protection Plan is required and describe the main components\nDevelop a Fall Protection Plan based on a given scenario\n\nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/fall-protection-burnaby-14/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190412T083000
DTEND;TZID=America/Vancouver:20190412T163000
DTSTAMP:20260405T203147
CREATED:20181001T213847Z
LAST-MODIFIED:20181001T213847Z
UID:7999-1555057800-1555086600@concept.trainingnetwork.ca
SUMMARY:Occupational First Aid Level 1- Burnaby
DESCRIPTION:Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC. \nIn order to be successful\, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course\, participants receive a 3-year certification. \nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/occupational-first-aid-level-1-burnaby-12/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190401T083000
DTEND;TZID=America/Vancouver:20190402T163000
DTSTAMP:20260405T203147
CREATED:20180821T223111Z
LAST-MODIFIED:20180821T223111Z
UID:7931-1554107400-1554222600@concept.trainingnetwork.ca
SUMMARY:Construction Estimating - Prince George
DESCRIPTION:Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:\n\n\n\n\nAnalyze projects and decide on which ones to bid\nUnderstand risk analysis and how to price this into a bid\nDo competitor analysis and understand how this impacts the bid\nDo client risk analysis and how to price this into bids\nRecord material and other prices and maintain contact lists\nFormulate a bid strategy\nUnderstand how to prepare an estimate and the estimating process\nUse Construction Division Codes\nUnderstand how to present a bid\nBe familiar with how to use the bid depository\nUnderstand the requirements for bonding and insurance\nUnderstand the post-bidding process\nWork with project managers to pass on knowledge of the bid\n\nTopics to be covered:\n\nProject analysis\nRisk analysis\nCompetitor analysis\nClient risk analysis\nRecord keeping\nBid strategies\nPreparing estimates and the estimating process\nConstruction Division Codes\nPresenting bids\nBid depository\nBonding and insurance\nPost-bidding process\n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \n\n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/construction-estimating-prince-george/
LOCATION:Community Futures Fraser Fort George\, 1566 7th Avenue\, Prince George\, BC\, V2L 3P4
CATEGORIES:Business,Construction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190330T083000
DTEND;TZID=America/Vancouver:20190330T163000
DTSTAMP:20260405T203147
CREATED:20181001T213803Z
LAST-MODIFIED:20181001T213803Z
UID:7997-1553934600-1553963400@concept.trainingnetwork.ca
SUMMARY:Occupational First Aid Level 1 - Burnaby
DESCRIPTION:Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC. \nIn order to be successful\, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course\, participants receive a 3-year certification. \nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/occupational-first-aid-level-1-burnaby-11/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190328T080000
DTEND;TZID=America/Vancouver:20190329T163000
DTSTAMP:20260405T203147
CREATED:20180711T175141Z
LAST-MODIFIED:20180711T175141Z
UID:7801-1553760000-1553877000@concept.trainingnetwork.ca
SUMMARY:Communication Skills - Kelowna
DESCRIPTION:Participants will be able to identify and practice skills needed for effective communication and learn about barriers to communication. They will also learn about different communication styles and identify what their dominant style is as well as how to deal with people who have a different style of communication. The course material also provides insight about anger and how to manage it as well as help develop the skills required to supervise others. \nThe course will also cover the following: \n\nEffective Leadership through Communication Skills\nDealing with Difficult People\, Conflict and Confrontation\nAssertive Training and Speaking Skills\nCommunicating Motivation\nCommunication through Body Language\nManaging a Good Impression to Clients\nConstructive Use of Anger and Persuasion Skills\nAnger and Conflict Management Skills\nCommunicating Discipline and Termination\nResolving Disputes through Communication\nHow to Prepare for and Facilitate Meetings\nCommunication through Writing Skills\nDrafting and Preparing Proper Reports and Correspondence\nCommunicating Teamwork to Staff and Workers\n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \nTo receive your CPD accredited certificate you must complete the online portion after the 2 day course. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/communication-skills-kelowna/
LOCATION:Kelowna (TBA)\, Kelowna\, British Columbia\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190327T080000
DTEND;TZID=America/Vancouver:20190327T163000
DTSTAMP:20260405T203147
CREATED:20181109T182454Z
LAST-MODIFIED:20181109T182454Z
UID:8113-1553673600-1553704200@concept.trainingnetwork.ca
SUMMARY:Providing Exceptional Customer Service - Burnaby
DESCRIPTION:In today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/providing-exceptional-customer-service-burnaby-2/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190320T083000
DTEND;TZID=America/Vancouver:20190320T163000
DTSTAMP:20260405T203147
CREATED:20180709T171232Z
LAST-MODIFIED:20180709T171232Z
UID:7789-1553070600-1553099400@concept.trainingnetwork.ca
SUMMARY:Construction Industry Ethics - Vancouver
DESCRIPTION:By maintaining high ethical standards\, and being consistent in our practices\, we thrive both personally and professionally. This course will help you navigate the ethical grey areas you face every day. \nEffective 2017\, the online ethics course PLUS a full day classroom ethics course will be mandatory to receive Gold Seal Certification. Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion). \nNote: Participants are required to complete the Construction Industry Ethics online course prior to enrolling in the classroom course.  \nInstructor: Tim Williams\, MBA\, B.Econ.\, CPA\, GSC\, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers across the on behalf of construction industry associations across Western Canada. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/construction-industry-ethics-vancouver-4/
LOCATION:Vancouver Regional Construction Association\, 3636 E 4th Avenue\, Vancouver\, BC\, V5M 1M3\, Canada
CATEGORIES:Business,Construction,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190318T080000
DTEND;TZID=America/Vancouver:20190319T163000
DTSTAMP:20260405T203147
CREATED:20180214T205326Z
LAST-MODIFIED:20180214T205326Z
UID:7461-1552896000-1553013000@concept.trainingnetwork.ca
SUMMARY:Construction Project Management - Whitehorse
DESCRIPTION:Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers and how to successfully manage a complex project. \nAt the end of the course participants will be able to: \n• Understand the importance of project planning \n• Understand the Project Management Body of Knowledge (PMBoK 5th Ed) \n• Use the appropriate CCDC/CCA contract and/or Purchase Orders for the project \n• Use risk management tools and mitigate for risk \n• Understand the estimating process \n• Understand the importance of scheduling and use appropriate scheduling tools \n• Understand expectations management and adapt communication accordingly \n• Understand the components of projects – labour\, materials and overheads – and use of techniques to maximize job profitability and minimize costs \n• Do post-mortem analysis after project completion \n• Understand the impact and methodology of construction cost control \n• Use of site and office project cost control methods \n• Use Construction Industry Codes to analyse costs vs budget \n• Adapt the project estimate to a project budget \n• Understand how job costing fits within the overall accounting systems \n• Understand Return on Investment (ROI) and how this impacts required project profit margins \n• Understand the contract process from bidding to project close-out \n• Use of job profit forecasting methods to integrate into company forecasting systems \n• Understand the importance of cash flow projections for construction companies \nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/construction-project-management-whitehorse/
LOCATION:TBA (Whitehorse)\, Whitehorse\, Yukon\, Canada
CATEGORIES:Business,Construction,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190318T080000
DTEND;TZID=America/Vancouver:20190318T163000
DTSTAMP:20260405T203147
CREATED:20181109T210124Z
LAST-MODIFIED:20181109T210124Z
UID:8135-1552896000-1552926600@concept.trainingnetwork.ca
SUMMARY:Leading and Managing Organizational Change - Kelowna
DESCRIPTION:Do you feel that change is ever constant and that you’re struggling to keep up? Are you looking for practical tools and approaches that you can take in managing changes that occur? Do you want to successfully lead projects that involve significant changes? \nThis seminar is focused on preparing you to manage organizational change and to lead and mentor others through change. You’ll understand the impacts change has on employees\, and what you need to do manage and address any resistance. You’ll also learn practical tips and techniques on how to get your organization or client ready for upcoming changes and impacts. Through a series of hands-on workshops\, you’ll develop a deeper understanding on what is involved in successfully adapting to and implementing change\, both from a personal and professional perspective. \nIn this seminar\, you’ll: \n\nUnderstand the impact change and transitions have on you and your employees\nLearn how to adapt to and be resilient to change\, whether the change is from a people\, process\, or technology transformation\nDevelop approaches to managing and leading change\nUse pragmatic tools to help you with anticipating and addressing resistance to change\, engaging with stakeholders\, and facilitating change\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/leading-and-managing-organizational-change-kelowna/
LOCATION:Best Western Plus Kelowna Hotel & Suites\, 2402 Highway 97 North\, Kelowna\, British Columbia\, V1X 4J1\, Canada
CATEGORIES:Business,Construction,Human Resources,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190315T083000
DTEND;TZID=America/Vancouver:20190315T163000
DTSTAMP:20260405T203147
CREATED:20181001T213722Z
LAST-MODIFIED:20181001T213722Z
UID:7995-1552638600-1552667400@concept.trainingnetwork.ca
SUMMARY:Occupational First Aid Level 1 - Burnaby
DESCRIPTION:Occupational First Aid (OFA) Level 1 is a one-day course designed to cover all medical techniques considered to be within the responsibility of the Occupational First Aid Level 1 Attendant as required by WorkSafeBC. \nIn order to be successful\, participants must demonstrate practical skill competency and achieve 70% on a multiple choice exam. On successful completion of the course\, participants receive a 3-year certification. \nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/occupational-first-aid-level-1-burnaby-5/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190315T083000
DTEND;TZID=America/Vancouver:20190315T123000
DTSTAMP:20260405T203147
CREATED:20181001T214515Z
LAST-MODIFIED:20181001T214515Z
UID:8014-1552638600-1552653000@concept.trainingnetwork.ca
SUMMARY:Fall Protection - Burnaby
DESCRIPTION:This is a 4 hour course that introduces workers to Fall Protection methods. Upon completion of this course participants will be able to: \n\nExplain when Fall Protection is required\nIdentify and describe major Fall Protection methods and the key associated FP equipment\nExplain and apply the Fall Protection hierarchy\nDetermine when a Fall Protection Plan is required and describe the main components\nDevelop a Fall Protection Plan based on a given scenario\n\nImportant: Photo ID is required to receive a certificate. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/fall-protection-burnaby-13/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190315T073000
DTEND;TZID=America/Vancouver:20190315T163000
DTSTAMP:20260405T203147
CREATED:20180924T204228Z
LAST-MODIFIED:20180924T204228Z
UID:7978-1552635000-1552667400@concept.trainingnetwork.ca
SUMMARY:Municipal Map Reading and Utility Safety Workshop - Kelowna
DESCRIPTION:This course is designed to give participants an understanding on how to interpret and read documentation that relates to the Municipal Infrastructure. \n\nParticipants will learn the related Regulations\, Acts and Master Municipal Construction Documents as well as blueprint reading symbols\, legend and design specifications for local cities\, municipalities and townships. \nParticipants will review BC One Call documentation\, utility owner’s roles & responsibilities\, ground disturbers’ roles & responsibilities and safe utility locate practices. \nAfter completing this course students will get a better understanding of how to read and interpret municipal Construction Drawings. \nCourse Objectives; \n\nReviewing Utility information and hazards\nUnderstanding Workers Compensation Act & WorksafeBC Regulations\nUtility Safety Awareness\nReview BC One Call Documentation\nBlue Print Map Reading Group Activities\nReview on Locating Underground infrastructure\nUnderstanding Safety Procedures and Practices\nKnowing the Emergency Response for Utility Owners\n\n\nWhat previous participants said: \n“Instructor has wealth of experience on the field.” \n“Right amount of material and right delivery.” \n“Experienced instructor with excellent demeanour\, presented material very well.” \n Register Now!
URL:https://concept.trainingnetwork.ca/event/municipal-map-reading-and-utility-safety-workshop-kelowna/
LOCATION:Best Western Plus Kelowna Hotel & Suites\, 2402 Highway 97 North\, Kelowna\, British Columbia\, V1X 4J1\, Canada
CATEGORIES:Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190314T080000
DTEND;TZID=America/Vancouver:20190315T163000
DTSTAMP:20260405T203147
CREATED:20181106T212529Z
LAST-MODIFIED:20181106T212529Z
UID:8078-1552550400-1552667400@concept.trainingnetwork.ca
SUMMARY:Construction Estimating - Burnaby
DESCRIPTION:Participants will learn skills and knowledge to estimate construction projects and prepare a successful bid. The course is designed for construction estimators and those with experience in construction that desire to be estimators or improve their knowledge of estimating. At the end of the course participants will be able to:\n\n\n\n\nAnalyze projects and decide on which ones to bid\nUnderstand risk analysis and how to price this into a bid\nDo competitor analysis and understand how this impacts the bid\nDo client risk analysis and how to price this into bids\nRecord material and other prices and maintain contact lists\nFormulate a bid strategy\nUnderstand how to prepare an estimate and the estimating process\nUse Construction Division Codes\nUnderstand how to present a bid\nBe familiar with how to use the bid depository\nUnderstand the requirements for bonding and insurance\nUnderstand the post-bidding process\nWork with project managers to pass on knowledge of the bid\n\nTopics to be covered:\n\nProject analysis\nRisk analysis\nCompetitor analysis\nClient risk analysis\nRecord keeping\nBid strategies\nPreparing estimates and the estimating process\nConstruction Division Codes\nPresenting bids\nBid depository\nBonding and insurance\nPost-bidding process\n\nTwo days (16 hours) of lessons with instructors plus an online portion involving research\, reading and answering questions (7-8 hours) that will be marked by the instructors. \n\n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/construction-estimating-burnaby-4/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190314T074500
DTEND;TZID=America/Vancouver:20190314T163000
DTSTAMP:20260405T203147
CREATED:20181108T185503Z
LAST-MODIFIED:20181108T185503Z
UID:8099-1552549500-1552581000@concept.trainingnetwork.ca
SUMMARY:Responsibilities of Joint Health and Safety Committees - Burnaby
DESCRIPTION:On April 3\, 2017\, changes to the Occupational Health and Safety Regulation regarding joint health and safety committees and worker health and safety representatives took effect. All new joint committee members selected on or after April 3\, 2017 must receive eight hours of training. This course will help participants fulfill the new requirement. \n\nParticipants will: \n\nKnow how to use the OHS Regulation and WC Act to access health & safety requirements;\nExplain the roles and functions of the Joint Committee and the Worker Representatives;\nLearn how to perform an incident investigation;\nLearn how to perform a formal site inspection; and\nDevelop a foundation in knowledge to:\n\nPromote workplace health and safety\nAssist in ensuring the health and safety program elements are implemented;\nConduct and participate in Joint Committee Meetings; and\nWork cooperatively to address workers’ health and safety concerns.\n\n\n\nTopics covered: \n\nUse of WorkSafe OHS Regulation;\nJoint Health and Safety committee and workers representatives;\nOHS Program;\nSafety Inspections;\nIncident investigations;\nRefusal of unsafe work;\nHow to work as a committee;\nDifferent types of recommendations; and\nHazard management.\n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/responsibilities-of-joint-health-and-safety-committees-burnaby-7/
LOCATION:Universal Health and Safety\, 201-4199 Lougheed Hwy\, Burnaby\, British Columbia\, V5C 3Y6\, Canada
CATEGORIES:Business,Construction,Safety
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190306T080000
DTEND;TZID=America/Vancouver:20190306T163000
DTSTAMP:20260405T203147
CREATED:20181106T211814Z
LAST-MODIFIED:20181106T211814Z
UID:8062-1551859200-1551889800@concept.trainingnetwork.ca
SUMMARY:Introduction to Blueprint Reading - Burnaby
DESCRIPTION:Participants will learn how to read a set of construction blueprints and specifications. Using both residential and commercial samples of blueprints\, participants will gain experience and practical knowledge for their day-to-day work in construction companies. This course is ideal for those who have little or no background in blueprint reading. At the end of the course participants will be able to:\n\nHave an elementary knowledge of blueprint reading as it relates to building construction projects\nUnderstand in general terms the design process and the role of design professionals\nUnderstand how Building Codes and Bylaws impact blueprints\nUnderstand specifications and the contractual hierarchy\nBe able to find trade information using blueprints\nBe able to answer basic construction questions related to the layout and installation of materials\nBe able to identify elementary problems or short comings of the blueprints you are using\nBe familiar with architectural\, civil\, electrical and mechanical drawings\, and how they fit together\nUnderstand and be able to use architectural & engineering scales\nUnderstand how to convert engineering dimensions to architectural\nKnow what a floor plan\, section and elevation are\nUnderstand symbols\, notation\, abbreviations and material schedules\nBe able to work with the drawings to obtain basic information on dimension\, finishes\, details\, area calculations\, and the ability to do simple material take offs\nBe familiar with both commercial and residential blueprints\n\nTopics to be covered:\n\nBlueprint reading basics\nDesign process and the role of design professionals\nBuilding Codes\, bylaws and building permits\nFind trade information using blueprints\nLayout basics\nArchitectural\, civil\, electrical and mechanical drawings\, and how they fit together\nArchitectural & engineering scales\nFloor plans\, sections and elevations\nSymbols\, notation\, abbreviations and material schedules\nDimension\, finishes\, details\, area calculations\, and material take offs\nUnderstanding specifications\nCommercial and residential blueprints\n\n Register Now!
URL:https://concept.trainingnetwork.ca/event/introduction-to-blueprint-reading-burnaby-6/
LOCATION:Sandman Hotel and Suites Abbotsford\, 32720 Simon Avenue\, Abbotsford\, BC\, V2T 0B8\, Canada
CATEGORIES:Business,Construction,Equipment Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190305T080000
DTEND;TZID=America/Vancouver:20190305T163000
DTSTAMP:20260405T203147
CREATED:20181109T205136Z
LAST-MODIFIED:20181109T205136Z
UID:8127-1551772800-1551803400@concept.trainingnetwork.ca
SUMMARY:Providing Exceptional Customer Service - Victoria
DESCRIPTION:In today’s competitive market\, how do you differentiate you and your organization from others? How do you ensure that you’re adding value? \nThis interactive seminar will help you to develop crucial customer service skills to build strong relationships with your clients\, whether one-on-one or with a group. You’ll learn how to engage with the customer\, and how to proactively recommend additional products and services to your client\, as part of the overall service you provide. You’ll also learn how to best represent your organization and build your customer service reputation. In addition\, we’ll cover aspects related to negotiations\, cross and up-selling\, and closing the deal. \nThrough a series of hands-on workshops\, you’ll build your confidence and competitive advantage to provide exceptional customer service for existing and future customers. \nIn this seminar\, you’ll learn to: \n\nDevelop your customer engagement and experience strategy\nApply effective listening skills\nDraw out what your clients really need\, and how to add value\nWork with difficult and demanding customers\nBuild strong and lasting relationships with potential and existing clients\n\nInstructor: Eric Tung is Business Communications Instructor at SFU’s Beedie School of Business\, and an English Instructor at UBC’s Extended Learning\, where he teaches business and technical writing courses. Eric also designs and delivers customized workshops to engineering\, construction\, and consulting firms. He works with clients and coaches them on developing their effective communication skills\, negotiation skills\, and customer service and sales skills. \nIn addition to teaching and coaching\, Eric is a business transformation and change management consultant\, where he advises firms on large-scale organizational-wide changes. Eric’s clients range from smaller consulting firms to larger organizations such as the City of Vancouver\, District of North Vancouver\, Metro Vancouver\, BC Hydro\, TELUS\, BC Pension Corporation\, BC Safety Authority\, and Marshall Aerospace and Defence Group. \n Register Now!
URL:https://concept.trainingnetwork.ca/event/providing-exceptional-customer-service-victoria/
LOCATION:Sandman Hotel Victoria\, 2852 Douglas Street\, Victoria\, British Columbia\, V8T 4M5\, Canada
CATEGORIES:Business,Management
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Vancouver:20190305T073000
DTEND;TZID=America/Vancouver:20190305T163000
DTSTAMP:20260405T203147
CREATED:20181025T173102Z
LAST-MODIFIED:20181025T173102Z
UID:8048-1551771000-1551803400@concept.trainingnetwork.ca
SUMMARY:Incident Investigations - Burnaby
DESCRIPTION:WorkSafeBC’s amendment to Bill 9 includes two major changes to the requirements for employer incident investigations. First\, section 175 of the Act has been amended to require an employer to undertake a preliminary investigation within 48 hours of the incident. Second\, section 176 of the Act is amended to require an employer to submit a full investigation report to WorkSafeBC within 30 days of an incident. \nThis course is designed to provide participants the required knowledge to understand the principle of incident investigations and the methods used to ensure an adequate investigation is completed. At the end of the session participants will have an understanding of the requirements for investigating incidents\, the tools required to undertake an adequate investigation\, methods involved in successful interviews\, identifying incident causes and completing incident reports. \n\n\nThe program uses a classroom component with video and a multimedia PowerPoint presentation during the session. Participants will take part in a simulated investigation with witnesses to interview\, a scene to evaluate and documentation to complete. This one day session is designed to provide participants with the tools to understand:\n\nThe regulatory requirements to investigate Accidents/Incidents\nWhy are we investigating Accidents/Incidents\nWho makes a good investigator\nHow to gather evidence and information\nHow to photograph a scene\nHow to measure and diagram a scene\nHow to conduct interviews\nWhat is the principle of Root Cause Analysis\nDeveloping recommendations for prevention\nCompleting the Incident Report\n\nInstructor: Terry Duncan is an independent safety specialist with over 30 years of experience in occupational safety. Past roles include safety coordinator for Dominion Bridge of Western Canada\, and safety coordinator/industrial engineer for Freightliner Canada. Terry was also directly involved in the development of the City of Vancouver’s TSC/CSO training program. He has worked in construction\, manufacturing\, forestry\, pulp and paper\, and municipal and provincial governments. In 1998\, Terry was voted Senior Safety Professional of the Year by the Canadian Society of Safety Engineering.\n Register Now!
URL:https://concept.trainingnetwork.ca/event/incident-investigations-burnaby-4/
LOCATION:Accent Inn\, 3777 Henning Drive\, Burnaby\, British Columbia\, V5C 6N5\, Canada
CATEGORIES:Business,Construction,Legal,Management,Safety
END:VEVENT
END:VCALENDAR